If you trust Latam Airlines for your vacations, you must have had one of the best experiences on the flight. But there are some circumstances when you suddenly want to cancel your flight. In such situations, you must be worried about your refund but don’t be stressed as we are here to tell you the cancellation rules of this airline.
Latam Cancellation Rules
It must be noted that Latam has the very convenient and friendly policy of 24 hours risk free cancellation. This refers to the easy and full refund availability if you cancel within 24 hours of the booking. But, there are some rules or conditions which you should not ignore at all-
- Make sure you don’t book flight tickets through a third party because they only provide full refunds when tickets are booked directly. Book a flight either through the website or through the app.
- Then, the cancellation should be done through the original booking only.
- Lastly, they will check if you have booked at least 7 days before the departure so make sure you follow these rules and try to book in advance.
What’s the Cancellation Process
If you have booked your tickets by yourself, it would be easier for you because you just need to go to the ‘My Trips’ section either on the mobile app or through the website.
- Go to the manage bookings or manage flight option and click on the cancel button.
- This is a very simple method but if you find yourself in any need of assistance, you can reach out to the customer support number that is given on the official website.
- After this, go to the refund request page and fill in your details like your last name, your ticket number, etc.
- If there will be a requirement for any documents, attach them. After submitting the request, keep the reference number safely for tracking.
Are All Fares Fit For Refund After Cancellation
Unfortunately the promo fare and light fares are usually non-refundable. Light fares are rather adjustable, while promo fares are very fixed. In light fares, the Latam Airlines cancellation is only possible for specific routes.
But, if you have booked plus fare or top fare and business class tickets for yourself, you will be able to enjoy low cost cancellation with full and flexible refund.
FAQ:
1- What is the refund processing time
It is usually 7 to 20 business days for credit cards. If you have made the payment through bank transfer, the processing time will be longer than usual.
2- What are the cancellation charges
The cancellation charges are only applicable in plus fare bookings of around $200-$300 as per the route.
3- What are the exceptional cases of the cancellation
If you will be facing any medical emergency or death in the family, you will get a full refund at any time of the cancellation.
Read Also: What is LATAM Airlines flight delay compensation
Also, if this airline will cancel the flight, you will be entitled to a full refund.
